Privacy policy.

This Privacy Policy describes Socratic Path Pte. Ltd.'s ("we", "Socratic Path" or "OutLoud") practices with respect to Personal Information (as defined below) that is collected from or about you when you use our website ("Website”), app (the "App") and/or services ("Services").

Personal Data Collection

We collect your personal information ("Personal Information") as follows:

Personal Information which you provide. We collect the following Personal Information from you if you communicate with us or create an account to use our Website, App or Services:

  • Account Information. When you create an account on our Website or App, we collect information that is related to your account, including but not limited to your name, field of study and intended school.

  • User Content. When you use the Services, we collect Personal Information that is included in the input, uploads (including voice uploads) or feedback that you provide to the Website, App or the Services ("User Content").

  • Communications. If you communicate with us, we collect your name, age, your contact information and the contents of any communications you send ("Communication Information").

Personal Information which we receive from your use of the Website, App and/or Services. We collect the following information when you use or interact with our Website, App and/or Services (“Technical Information”):

  • Log Data. Information that your browser or device automatically sends when you use the Website, App or the Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with the Website, App or the Services and the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access and your computer connection.

  • Analytics. We may use a variety of online analytics products or analytics built into the Website or the App to help us analyze how users use our Services and enhance your experience when you use the Services.

Use of Personal Information

We use Personal Information to provide and improve our Services, to communicate with you and to develop new services. We may use Personal Information to send you promotional materials, newsletters, and other communications that may be of interest to you. We also use Personal Information to analyze trends, administer and protect the security of our Website, App and Services, track users' movements, and gather demographic information about our user base as a whole.

We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyse the effectiveness of the Services, to improve and add features to the Services, to conduct research and for other similar purposes. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to re-identify the information, unless required by law.

Data Sharing and Disclosure Policies

We may share Personal Information with third-party service providers who perform services on our behalf, such as providers of hosting services, cloud services, artificial intelligence, machine learning and large language model services, email communication software, web analytics software, data storage, customer support and other information technology providers. These service providers are required to protect Personal Information and are not authorized to use it for any purpose other than to provide services on our behalf.

We may share Personal Information if we are involved in strategic transactions, reorganisation, insolvency, receivership, judicial management or transition of service to another provider (each, a “Transaction”) as part of diligence processes with counterparties and with others assisting with the relevant Transaction and transferred to a successor or affiliate as part of that Transaction.

We may also disclose Personal Information as required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security Measures

We take reasonable measures to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, you should take special care in deciding what information you send to us via the Website, App, Service or email. We are also not responsible for circumvention of any privacy settings or security measures contained on the Website, App, Service or any third-party websites.

Users' Rights Concerning Their Data

You have the right to access, correct, or delete Personal Information at any time. You may also object to the processing of Personal Information or request that we restrict the processing of Personal Information. To exercise these rights, please contact us using the contact information provided below.

Data Retention Policies

We retain Personal Information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Procedures for Policy Changes and User Notification

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by posting an updated version on our Website and/or App.

Contact Us

Please contact us at support@socraticpath.com if you have any further questions or comments on this Privacy Policy.